Privacy & Data Use

1. What this page covers

This page explains in simple language what information SmartGaon AI collects, why we collect it, how we use it and what choices you have.

It is meant to give you a clear overview and does not replace a detailed legal privacy policy your organization may publish separately.

2. Information we collect

Depending on which modules you use (Gaon Connect, Shiksha Sahayak, Donation, Seva Bazar), we may collect:

• Account details: name, mobile number, email, village and school details you provide.
• Usage data: pages visited, buttons clicked, features used, approximate time spent.
• Learning data: quiz scores, syllabus progress, videos watched in Shiksha Sahayak.
• Donation data: amount donated, project/program chosen, receipt and certificate history.
• Device information: browser type, device type and basic technical logs used for security.

3. How we use your data

We use information to run and improve SmartGaon AI features, such as:

• Showing you relevant village updates, learning suggestions and notifications.
• Generating donation receipts and financial‑year wise certificates for your records.
• Improving content and features by understanding which modules are most useful.
• Protecting the platform from misuse, spam and security threats.

We do not sell your personal information to advertisers or third‑party marketing companies.

4. Data sharing

We may share information only in limited situations, for example:

• With technical service providers who help us host the website and send essential emails.
• With partner NGOs or institutions running specific SmartGaon programs in your village.
• When required by law, court order or government regulation.

Whenever data is shared, we expect partners to protect it and use it only for agreed purposes.

5. Your choices & controls

You can control how your information is used in several ways:

• Profile: update or correct your basic details in the Profile page.
• Notifications: choose which types of alerts you want to follow or ignore.
• Donations: download and keep your own copies of receipts and certificates.
• Account: request deactivation or deletion of your SmartGaon account.

6. Data retention

We keep information only for as long as it is needed to provide services or meet legal and reporting requirements.

For example, donation records may need to be stored longer for accounting and compliance, while quiz history may be stored only as long as needed for learning analytics.

7. Children and students

Shiksha Sahayak is designed to support school students; we encourage use under guidance of parents, teachers or local facilitators.

Where required, schools or guardians may need to provide consent before children create accounts or share personal details.

8. Security practices

We use industry‑standard security controls like encrypted connections (HTTPS), access controls and monitoring to protect your data from unauthorized access.

You should also keep your login details private and avoid using public devices for sensitive actions like donations.

9. Changes to this page

We may update this Privacy & Data Use information when we add new features or when laws change.

When we make important changes, we will highlight them on this page or via notifications inside SmartGaon AI.

10. Contact for privacy questions

If you have any questions or requests about your data, you can contact the SmartGaon AI team:

• Email: support@smartgaonai.in
• Location: Patna, Bihar, India

Please include your registered mobile number or email so we can verify your identity before sharing any account‑related details.